Find out more about the Medicess difference in rehabilitation case management


Defendant Portal

Clinically governed, FRC-aligned rehabilitation for defendants

Medicess has supported insurers and defendant firms since 2004. Our doctor-led, multidisciplinary rehabilitation model provides clear, defensible and proportionate rehabilitation management for complex and catastrophic injury claims.

Why defendants choose Medicess

1. Doctor-led, fully regulated case management

All cases are overseen by in-house doctors and delivered by regulated clinicians working within statutory scope. This provides objective, audit-ready rehabilitation that stands up to legal and regulatory scrutiny.

2. Early clarity for better decisions

Every case starts with a free rehabilitation review, giving a clear view on whether rehab is justified, what is proportionate, and what it will cost. This supports accurate reserving, banding and settlement decisions under FRC and the Intermediate Track.

3. Proportionate, cost-controlled rehabilitation

We recommend the right type of INA based on injury severity (Remote, Moderate, or Complex). Our MDT structure prevents therapy drift and ensures treatments are clinically justified and aligned to the value and complexity of the claim.

4. Better outcomes, reduced long-term exposure

Our approach promotes functional recovery, faster return to work and reduced long-term care needs — helping to contain total claim cost in an environment of rising severity.

5. Structured reporting and complete oversight

You receive monthly updates, quarterly reviews and six-month MDT meetings. All reports are evidence-based and designed to support collaborative, defensible decision-making.

How we work

    1. Refer a case via our online form.
    2. We complete a free clinical review.
    3. If appropriate, we recommend the proportionate INA level.
    4. Rehabilitation is managed by our doctor-led MDT.
    5. You receive structured updates and clear cost visibility throughout.

Informative Videos

Rehab Service for Defendants

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About Medicess

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Why MDT Case Management

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Regulation

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Downloadable Resources

Medicess Brochure

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Medicess Referral Form

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Other Useful Information

 

All of our rehabilitation case managers are governed by their own professional body as well as being registered with CMSUK and BABICM. What reassurances can you expect these additional standards of practice and code of ethics to mean to you and your clients?  

Click for CMSUK Standards of Practice
BABICM logo contact
Click for Code of Ethics

What are the NICE guidelines published 2022 and why are they recommended for all patients with complex rehabilitation needs following a traumatic injury? 

National Institute for Heath & Care Excellence
Click to view NICE guidelines

Medicess has committed to being a corporate supporter of Headway – the brain injury association. Headway is an invaluable source of guidance for individuals, their families and professionals, following a brain injury. 

Headway Corporate Supporter 2025 Logo
Click to find out more about Headway