We created this section to help you understand who Medicess is, why we may be involved in your care, and what rehabilitation case management means for you.
Here you will find clear information about our role, how we work, and the standards we follow — along with videos and useful resources.
You may have been referred to Medicess after an injury to assess your rehabilitation needs and support your recovery.
Our role is to understand how your injury affects you, identify what support may help, and coordinate appropriate treatment with qualified professionals.
We work with solicitors, insurers and healthcare providers, but our clinical recommendations are based solely on your needs and recovery.
Rehabilitation case management is a structured approach to recovery after injury.
A dedicated case manager works with you to:
All treatment is delivered by appropriately qualified and regulated healthcare professionals.
Medicess uses a doctor-led multidisciplinary team.
A medical doctor oversees the clinical direction of your rehabilitation. They are supported by professionals such as physiotherapists, psychologists, nurses, occupational therapists and vocational specialists where needed.
This helps ensure:
Your involvement with Medicess is based on your consent. You have the right to:
Medicess is independent. We do not have financial arrangements that influence our clinical advice.
The short videos below explain more about Medicess, our role, and how multidisciplinary rehabilitation case management works in practice.
Watch our video to find out more
Watch our video to find out more
All of our rehabilitation case managers are governed by their own professional body as well as being registered with CMSUK and BABICM. What reassurances can you expect these additional standards of practice and code of ethics to mean to you and your clients?