The Serious Injury Guide 2023, APIL Best Practice Guide on Rehabilitation 2024 and the Rehabilitation Code 2015 all stress that the appointment and instruction of rehabilitation and case management is the choice of the claimant. All too often this choice is denied them.
Early clarity is now critical under the fixed cost regime. Day One Response gives you that clarity — fast.
From the moment a new instruction is received, our doctors complete a free, structured clinical review within 3–5 working days. This report provides the medical evidence and justification you need to:
All reviews are prepared by our doctor-led multidisciplinary team, ensuring every recommendation is clinically justified and legally defensible.
Our Intermediate Track Service is built around Day One Response. It helps you position cases into the correct complexity band from the outset — and, where appropriate, justify promotion to multi-track.
Within 3–5 days, you’ll receive a free doctor-authored report providing:
When the defendant responds to the Letter of Claim, Medicess will:
Where liability has been admitted but funding is refused, we can offer the INA on a contingent and deferred funded basis to keep rehabilitation moving and support early interim payment applications.
Day One Response makes Intermediate Track compliance easier — faster clinical clarity, stronger banding justification, and proportionate rehabilitation from the start.
Our Multi-Track Service is designed for clients with complex and catastrophic injuries requiring immediate and specialist intervention. Day One Response ensures these cases begin with clinically verified insight — even before liability is resolved.
Within 3–5 working days, our doctors provide a free, structured report including:
Once you have considered our report, and upon your authorisation Medicess will:
If the defendant refuses to engage post-admission, Medicess can proceed with a single-instructed INA on a contingent and deferred funded basis to keep rehabilitation moving and support early interim payment applications.
Day One Response gives your catastrophic injury clients a head start — immediate clinical intelligence, rapid engagement with defendants, and measurable recovery outcomes.
Medicess – clinical clarity and rehabilitation certainty for Intermediate and Multi-Track claims.
Watch our video to find out more
Watch our video to find out more
Watch our video to find out more
Watch our video to find out more
Medicess is proud to be listed on the MTSP (Major Trauma Support Partnership) Code of Conduct register. This accreditation demonstrates our commitment to delivering clinically robust, safe, and well-governed rehabilitation case management – in line with the standards expected by major trauma centres and referrers. Solicitors can be confident that working with Medicess ensures clients receive high-quality, rehabilitation support throughout their recovery journey.
All of our rehabilitation case managers are governed by their own professional body as well as being registered with CMSUK and BABICM. What reassurances can you expect these additional standards of practice and code of ethics to mean to you and your clients?
What are the NICE guidelines published 2022 and why are they recommended for all patients with complex rehabilitation needs following a traumatic injury?
Medicess has committed to being a corporate supporter of Headway – the brain injury association. Headway is an invaluable source of guidance for individuals, their families and professionals, following a brain injury.
