Patient Story: Paediatric Rehabilitation
Case Study: 8-Year-Old with Complex Facial Fractures Following Segway Fall
Background & Injury History
8-year-old sustained facial trauma following Segway fall
Complex mid-facial fractures and dental trauma
Associated soft tissue injury and shoulder pain
Significant school absence
Medicess Involvement: Initial Needs Assessment
Key Needs Identified
Specialist dental and maxillofacial care
Speech and language difficulties
Emotional distress and anxiety
Nutritional challenges
Educational disruption
Treatment & Services
Dental & Maxillofacial
Specialist paediatric dental coordination
Ongoing restorative treatment planning
Speech & Language Therapy
Assessment and targeted therapy
Home-based exercises and parental support
Physiotherapy
Shoulder rehabilitation programme
Return to normal physical activity
Psychological Support
Play therapy
Anxiety reduction and coping strategies
Education Support
Private tutoring
Structured return to school
Nutritional Support
Dietetic assessment
Modified diet plan
Family & Transport Support
Taxi account for appointments
Reduced burden on parents
Outcome & Case Management Impact:
Improved speech and oral function
Positive emotional recovery
Maintained academic progress
Return to normal play and activity
Coordinated complex paediatric care
Holistic recovery across medical, emotional, and educational needs
Our rehabilitation case manager says:
“This was a complex paediatric case requiring careful coordination across multiple specialties. The focus was not only on physical recovery, but also on supporting the child’s emotional wellbeing, education, and family. By coordinating dental, therapeutic, and educational input early, we were able to promote a smooth and well-supported recovery.”
Patient feedback:
“The support we received made a very difficult time much more manageable. Everything was organised for us, from appointments to school support, which allowed our child to recover both physically and emotionally. We felt reassured and supported throughout.”