Patient Stories: Orthopaedic & Psychological Rehabilitation

orthpaedic and psychological rehabilitation


Workplace machinery accident


  • Overall: orthopaedic and psychological
  • A crush injury to their right ankle. Specifically, right fibula and talar fractures
  • Psychological symptoms

Medicess involvement -
orthopaedic & psychological rehabilitation

  • Proactive in creating a positive relationship to enable effective orthopaedic & psychological rehabilitation.
  • Completion of INA (Initial Needs Assessment) and subsequently obtained medical records to confirm treatment history. We then arranged physiotherapy, provision of specialised footwear, counselling, liaison with employer and functional performance assessments.
  • The rehabilitation case manager attended NHS appointments with the patient to act as their advocate.
  • Sought private Orthopaedic Consultation, subsequent surgery and follow up appointments.
  • Patient needed private domestic care and household assistance which we arranged.
  • Appropriate psychological rehabilitation interventions identified to aid recovery.
  • Successful patient focused orthopaedic and psychological rehabilitation.

Our rehabilitation case manager says:

“This patient was a pleasure to work with throughout the case. I also took this case over from a previous rehabilitation case manager which is not always an easy thing to do.”

Our patient's view - orthopaedic & psychological rehab:

“The compassion and thoughtfulness that I received from my rehabilitation case manager was indescribable. I was hopelessly lost and inadequate during the early times. I was delighted to find I could have banter with her during this difficult time and many a phone call took place, I shan’t ever forget the service.”

Other Case Studies

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